1. The machine is tested before deliveried, ensure it's quality and operation.
2. and when you receive the machine, will send you accessories and software install video link for your reference.
if you need computer (the software will be installed in computer in English, also tested).
3. When have other technical question, you can contact me on email, skype, whatsapp etc. we will send you solution to you asap. and if need, also can have remote controll online.
Q1.How to choose machine?
You can tell us maximum working size and max cutting thickness,we will choose suitable machine for you.
Q2.How to pay?
Trade assurance,T/T,L/C,western union,Paypal
Q3.What’s the productoin time? 10days generally.
Q4.Do you provide 24 hours service on line? Yes,we do. Q5.Do you provide overseas services for your clients? Yes,we do. Q6.Can we use our own brand on your machine? Yes,you can. Q7. What files is the software compatible with? A: JPG,PNG,BMP, PLT, DST, DXF,CDR,AI,DSB,GIF,MNG,TIF,TGA, PCX,JP2,JPC,PGX,RAS,PNM,SKA,RAW Q8.Do your machines get any certificates? Yes,CE,FDA,TUV,SGS. Q9. Is it easy to learn operating the machines? a.Yes,we will send english manual and software manual with machines for detailed installing and operating. b.We give 24 hours online after-sale service. c.Our engineer can visit your country. Q10.Are you a factory or trading company? We are professional manufacturer,factory size is 33000M2.built in 1997. Q11.Where is your factory? Our factory is located in Liaocheng City,Shandong Province.We are near Beijing and Qingdao.